Customer Support
Need help with a booking, payment, or listing? We're here to help.
Contact us
Email
Hours
Daily, 7am to 10pm, Dominican Republic time (AST)
Location
Las Terrenas, Samaná, Dominican Republic
Common questions
How do I book a rental or excursion?
Browse the app, choose the rental or excursion you want, then pay in the app or contact the vendor directly on WhatsApp.
How do refunds and cancellations work?
Each vendor sets its own cancellation policy, shown on the listing. For payment problems, contact us and we'll help resolve it.
What is a security deposit?
A security deposit is a temporary hold on your card that some vendors require. It is released after the vehicle is returned.
How do I list my business?
Register your business on our registration page and you can start adding listings.
TodoTerrenas is a marketplace that connects customers with independent local vendors.